As the world of e-commerce grows, more small businesses are establishing an online presence to capture the enormous market opportunities available on the Web. But if companies fail to integrate their online stores with other business functions such as inventory control, order fulfillment, and accounting, challenges arise when customer orders hit back-office operations and trigger out-of-stocks, backlogs, and duplicate entries.

 

 

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WEB-BASED CUSTOMER RELATIONSHIP MANAGEMENT

Build new, long-term customer
realtionships via the internet.

The SAP Business One application offers Web-based customer relationship man- agement functionality that lets you instantly access complete sales and customer information over the Internet. This enables you to respond to customer inquiries and sales requests wherever you may be – in the office or on the road.

Please review these .pdf brochures and see the effectivness of SAP E-Commerce and Web CRM.

pdf SAP Business One with E- Commerce 

 Web CRM 

YAK Pack

E-Commerce with SAP Business One

A Path to Business Growth Over the Web

Online Catalog and Items Item Management Web Store
Manage your inventory over the Internet. Give customers the ability to “build your own” bundle of parts. Design your online store with its own unique look and feel.
Determine exactly what kind of product information is provided to customers. Allow customers to select the parts they want by specific attributes. Use up-selling, cross-selling, and suggestive selling to increase your sales.
Implement ads and promotions in your Web store and attract customers with discount campaigns. Associate products with each other using a parent-child relationship. Upload and store images directly through the interface.

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