About Us
Experienced and Proactive Support
Our goal is to provide customers with a fast and professional support experience every time they call. We know that when you call support, it is typically because you have a problem that needs immediate results. Our staff of industry veterans finds the right solutions fast and stays with you until the issue is resolved. You'll get answers in a clear and friendly manner from the IT professionals at Support One.
Current Knowledge
Our core business is providing support for SAP Business One and related solutions. We train continuously to stay current on the latest Business One releases, add-ons, and SDKs.
Ongoing Value
Our first priority is establishing successful, long-term customer relationships, which provides ongoing value to our customer's software investment. Our team achieves high levels of customer satisfaction and superior retention rates through proven communication, implementation and support practices.
Effective Communication
Key staff from across our organization are responsible for staying familiar with your customized solution. We begin with effective communication with our customers, sales staff, and professional services teams at the outset. Documented handoff procedures from sales and implementation consultants to the support teams are in place. This gives us familiarity with issues specific to your business and system configuration. And, we continually work with this team of consultants to assist you with growth.


